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How Do I Report a Claim to ICBC?

Being involved in an auto accident can be a scary situation, especially if you have injuries and property damage to deal with. If you file an ICBC claim, you also need to wait for a determination, which can have a major impact on your ability to receive compensation for your claim. So, what should you expect from the process and what steps can you take to protect yourself?

Do You Have to Make an ICBC Claim?

First of all, understand that you have a legal obligation to report a collision, but not necessarily to file a claim with ICBC after your accident. If you decide to file a claim with ICBC, this should be done within 24 hours of the accident, but this is not a legal requirement.

Report Online or Over the Phone

There are two main options for reporting your accident to ICBC: online or by phone. Once your accident is reported, your claim is not automatically filed. ICBC will be following up with you to collect additional information—typically sometime within a few days, but really anytime within a month. You will likely be asked to provide a written statement, where you will give your account of how the accident occurred. Some other information that may be requested from ICBC includes:

  • police report numbers, if applicable
  • driver’s licence numbers
  • specific location of the accident
  • your preferred auto shop (if property damage occurred)

This information, along with other factors, will be used by ICBC to determine fault and ultimately determine your eligibility for your claim benefits.

Protect Yourself With Legal Consultation

No matter the specific circumstances of your auto accident, it is always recommended that you consult with an experienced lawyer before you provide you contact ICBC. After all, it is important to remember that ICBC is ultimately an insurance company that wants to pay out as little in benefits as possible in an effort to save money. With that in mind, it is always wise to talk to a lawyer about your case and to have legal representation going into the claims and statement-making process. This remains true even if you’re 100% sure that the accident was not your fault.

Specifically, a lawyer will be able to assist you in preparing for your statement, making sure that you provide all the right details and don’t accidentally provide any information that could negatively affect your claim. A lawyer can actually assist you with the process of drafting your statement, along with filling out and submitting any additional claims forms required by ICBC.

If you’ve been in an accident and are looking for legal guidance related to your injury claim, don’t hesitate to contact us at Becker, Lavin, & Wessler today. With more than 50 years of combined experience, we’re here to serve you throughout the entire claims process.

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